Website Care packages

5/5

​The health of your website should be the least of your worries. With our Website Care Packages, we will monitor and update your website, while you focus on growing your business.

Your website is a lot like your car, you’ve invested a lot into it and it’s important that you keep it maintained for it to continue to run smoothly. Our Website Care Packages give you peace of mind by keeping your site up to date, backed up, and secure.

Updates are critical to the health and longevity of your site, and the easiest way to keep your site secure is to keep it updated. 

Instead of spending hours learning how to back up your site, dealing with a hacked server, or figuring out why your website is down, take advantage of our Website Care Packages.

Basic Care

Prefect for Starter Businesses
£ 25
00
Monthly
  • Weekly back-ups
  • WordPress core updates
  • WordPress plugin updates
  • Security monitoring
  • Technical support
  • Monthly Reporting

Enhanced Care

Ideal for Ecommerce and Large sites
£ 55
00
Monthly
  • Daily Backups (every 24 hours)
  • Wordpress Plugin Updates
  • Wordpress core updates
  • Security monitoring
  • Technical Support
  • 1 hours of content updates *
  • Site speed enhancements
  • Monthly Reporting
Popular

Ultimate Care

SME's Requiring Additional Support
75
00
Monthly
  • Hourly Backups
  • Wordpress core updates
  • Wordpress plugin updates
  • Security monitoring
  • Technical Support
  • 2 hours of content updates *
  • PRO Site speed enhancements
  • CDN Distribution
  • Monthly Reporting

* ​Content Updates
​Use this time for content updates, strategy calls, coaching, design updates, graphic design, small SEO tweaks, social media, bug fixes.

​Unused time does not roll over to the next month. Additional hours are charged at £65 per hour.

FAQ

Most frequent questions and answers

We monitor and update your sites daily and weekly depending on the level of service you take out with us.

It depends on the size of your site, but on average between 10 to 20mins. As soon as your site is 100% restored we will contact you and let you know and advise on any issues or possible concerns that you need to be aware of.

If there is an issue you can simply call us on 01403 915588 or email [email protected] and we can investigate and rectify any issues you are having

Yes. No call centres, no automated systems, straight through to a real-life person.

If your site is completely down, we can simply restore the site back to its last backup. Again depending on your level of service backups range from hourly to weekly

Backups are kept for 60 days.

Yes. We can move this over from any domain name to a new one without any issues or downtime.

No. Everything is restored back to how it was as per your latest backup

Yes. Our contact number is 01403 915588.

Mon-Sat 8am till 8pm are our standard hours. If you require extended support hours then this can be offered at an additional fee.

Most hosting companies no longer support backups and those that do only offer a monthly basic version.

With our plans, your site is hosted on an independent server and we also manage your sites themes, updates and security which hosting companies won’t touch either. Any issues, we can restore the site for you, whereas the hosting companies will expect you to do that work. In short, we take away all the pain to keep your online business online

Website Owners Manual

We provide all our website build clients with all the information they need for the proper care & maintenance of their website once it is launched. This includes technical details (like their host, domain registrar, DNS records, logins, & more), a maintenance schedule (for daily, weekly, monthly & annual tasks), and a troubleshooting guide for the common problems WordPress websites face.

Important Website Details

Keep all the important records like hosting, domain registrar, login credentials, and more for your website all in one comprehensive document.

Monthly Reporting

Get detailed reports each month on your sites performance, updates and visitor stats from Google and Woocommerce

Troubleshooting Guide

Get useful tips on the common problems you might face and how to fix them.

DID YOU KNOW?

You can still get your site maintained and supported by us even if we have not built it or host it!